How to Cancel Visa Airport Companion and Get a Refund
Visa Airport Companion subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Visa Airport Companion billing.
Cancel Visa Airport Companion on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Visa Airport Companion in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Visa Airport Companion until the current billing period ends, then it will not renew.
Cancel Visa Airport Companion on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Visa Airport Companion from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Visa Airport Companion on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Visa Airport Companion
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Visa Airport Companion charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Visa Airport Companion purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Visa Airport Companion users report about billing
Users frequently report login and password recovery issues, including incorrect error messages and failed email verification codes. Many complain about the app being overly bureaucratic, slow, or incompatible with their devices. Some also express frustration with unnecessary restrictions, like requiring seat assignments or blocking rooted devices.
Summarized from 55 recent 1-3 star reviews. Read them before you renew.
Visa Airport Companion cancellation: frequently asked questions
Does canceling Visa Airport Companion stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Visa Airport Companion will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Visa Airport Companion?
Refunds are handled by Apple or Google, not by Visa Airport Companion directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Visa Airport Companion charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Visa Airport Companion still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Visa Airport Companion as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Visa Airport Companion account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Visa Airport Companion app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Visa Airport Companion right after I cancel?
No. You keep full access to Visa Airport Companion until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.