How to Cancel Duolingo - языки и шахматы and Get a Refund
Duolingo - языки и шахматы subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Duolingo - языки и шахматы billing.
Cancel Duolingo - языки и шахматы on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Duolingo - языки и шахматы in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Duolingo - языки и шахматы until the current billing period ends, then it will not renew.
Cancel Duolingo - языки и шахматы on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Duolingo - языки и шахматы from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Duolingo - языки и шахматы on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Duolingo - языки и шахматы
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Duolingo - языки и шахматы charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Duolingo - языки и шахматы purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Duolingo - языки и шахматы users report about billing
Users frequently complain about event-related issues, such as not receiving rewards or suits despite completing lessons. Many find the app's language lessons inadequate for beginners, especially for Chinese tones and Korean translations. Technical problems like bugs, XP not registering, and excessive notifications are also common frustrations.
Summarized from 96 recent 1-3 star reviews. Read them before you renew.
Duolingo - языки и шахматы cancellation: frequently asked questions
Does canceling Duolingo - языки и шахматы stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Duolingo - языки и шахматы will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Duolingo - языки и шахматы?
Refunds are handled by Apple or Google, not by Duolingo - языки и шахматы directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Duolingo - языки и шахматы charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Duolingo - языки и шахматы still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Duolingo - языки и шахматы as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Duolingo - языки и шахматы account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Duolingo - языки и шахматы app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Duolingo - языки и шахматы right after I cancel?
No. You keep full access to Duolingo - языки и шахматы until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.