Alipay
Google Play · Alipay (Hangzhou) Technology Co. Ltd

Is Alipay Safe for Kids?

For Older Teens, With Guidance
Rated for 12+
official age rating
Finance
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Alipay (Hangzhou) Technology Co. Ltd.

What Alipay's age rating means

Alipay is rated Rated for 12+ on the Google Play, meaning it targets older teenagers, not young children. With parental controls and an honest conversation, many teens use apps like this fine, but the rating exists for a reason.

What parents and users report about Alipay

Users frequently complain about difficulties with account registration, verification, and login processes. Many report issues with document uploads, ID verification, and account deactivation without clear reasons. Customer support is often described as unhelpful or inaccessible, especially for non-Chinese speakers.

Account registration issuesID verification problemsPoor customer support

Summarized from 357 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Alipay

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Alipay if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Alipay on your child's device.

Alipay for kids: frequently asked questions

Is Alipay safe for kids?

Alipay has an official age rating of Rated for 12+ on the Google Play, aimed at older teens rather than young children. It can be appropriate with guidance, parental controls, and a conversation about what to share and who to talk to.

What age rating does Alipay have?

The Google Play rates Alipay as Rated for 12+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Alipay safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Alipay from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Alipay and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Alipay
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews