How to Cancel eharmony dating & real love and Get a Refund
eharmony dating & real love subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about eharmony dating & real love billing.
Cancel eharmony dating & real love on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find eharmony dating & real love in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to eharmony dating & real love until the current billing period ends, then it will not renew.
Cancel eharmony dating & real love on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select eharmony dating & real love from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling eharmony dating & real love on its own does not stop billing, you must cancel the subscription here.
How to get a refund for eharmony dating & real love
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the eharmony dating & real love charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the eharmony dating & real love purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What eharmony dating & real love users report about billing
Users complain about eharmony being overly restrictive with basic features like viewing photos and messaging, which require a paid subscription. Many report very few active users in their area, suspect fake or outdated profiles, and describe difficulty canceling subscriptions or being charged unexpectedly. The app is frequently called a scam due to these practices and poor customer service.
Summarized from 422 recent 1-3 star reviews. Read them before you renew.
eharmony dating & real love cancellation: frequently asked questions
Does canceling eharmony dating & real love stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date eharmony dating & real love will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from eharmony dating & real love?
Refunds are handled by Apple or Google, not by eharmony dating & real love directly. On iPhone, go to reportaproblem.apple.com, sign in, find the eharmony dating & real love charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is eharmony dating & real love still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows eharmony dating & real love as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my eharmony dating & real love account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the eharmony dating & real love app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to eharmony dating & real love right after I cancel?
No. You keep full access to eharmony dating & real love until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.