Frontier Airlines

Android

Frontier Airlines

5.0

(192,459 total reviews)

Travel & Local

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Frontier Airlines

Users frequently report that the Frontier Airlines app is unreliable, with common issues including check-in failures, inaccurate flight information, and forced app usage for basic functions. Many complain about poor customer service, flight cancellations, and hidden fees. The app is also criticized for being difficult to use, with frequent errors and excessive ads.

Check-in failuresHigh
Inaccurate flight timesMedium
Forced app usageMedium

AI summary of 197 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Frontier Airlines?

Negative reviews on Frontier Airlines cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Frontier Airlines rated on Google Play Store?

Frontier Airlines has an average rating of 4.8 stars from 192,459 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Frontier Airlines have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Frontier Airlines, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Frontier Airlines worth installing in 2026?

Frontier Airlines is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Frontier Airlines?

Browse the Travel & Local category to compare Frontier Airlines against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.