How to Cancel SoulGF: Virtual Soulmate and Get a Refund
SoulGF: Virtual Soulmate subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SoulGF: Virtual Soulmate billing.
Cancel SoulGF: Virtual Soulmate on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SoulGF: Virtual Soulmate in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SoulGF: Virtual Soulmate until the current billing period ends, then it will not renew.
Cancel SoulGF: Virtual Soulmate on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SoulGF: Virtual Soulmate from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SoulGF: Virtual Soulmate on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SoulGF: Virtual Soulmate
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SoulGF: Virtual Soulmate charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SoulGF: Virtual Soulmate purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SoulGF: Virtual Soulmate users report about billing
Users frequently complain about the app being heavily paywalled, with limited free features and expensive paid options. Many mention being restricted to a small number of messages per day unless they pay. Some also criticize the lack of age verification and the app's focus on monetization over user experience.
Summarized from 21 recent 1-3 star reviews. Read them before you renew.
SoulGF: Virtual Soulmate cancellation: frequently asked questions
Does canceling SoulGF: Virtual Soulmate stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SoulGF: Virtual Soulmate will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SoulGF: Virtual Soulmate?
Refunds are handled by Apple or Google, not by SoulGF: Virtual Soulmate directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SoulGF: Virtual Soulmate charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SoulGF: Virtual Soulmate still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SoulGF: Virtual Soulmate as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my SoulGF: Virtual Soulmate account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SoulGF: Virtual Soulmate app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SoulGF: Virtual Soulmate right after I cancel?
No. You keep full access to SoulGF: Virtual Soulmate until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.