Мой Налог
Google Play · ФНС России

How to Cancel Мой Налог and Get a Refund

Мой Налог subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Мой Налог billing.

Cancel Мой Налог on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Мой Налог in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Мой Налог until the current billing period ends, then it will not renew.

Cancel Мой Налог on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Мой Налог from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Мой Налог on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Мой Налог

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Мой Налог charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Мой Налог purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Мой Налог users report about billing

Users frequently report issues with app functionality, including persistent errors, inability to register or log in, and long loading times. Many complain about the app being unresponsive or stuck in offline mode, while others face problems with registration, SMS verification, and linking documents like passports. Technical glitches and server unavailability are common frustrations.

Registration and login errorsApp stuck in offline modeLong loading times

Summarized from 214 recent 1-3 star reviews. Read them before you renew.

Мой Налог cancellation: frequently asked questions

Does canceling Мой Налог stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Мой Налог will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Мой Налог?

Refunds are handled by Apple or Google, not by Мой Налог directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Мой Налог charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Мой Налог still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Мой Налог as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my Мой Налог account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Мой Налог app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Мой Налог right after I cancel?

No. You keep full access to Мой Налог until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Мой Налог
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