Google Maps

Google Maps

Android

Google LLC

(19,544,184 total reviews)
Travel & Local

Negative Reviews

0

negative reviews found

What users complain about in Google Maps

Users frequently complain about inaccurate directions, including wrong turns, incorrect lane guidance, and unexpected route changes during navigation. Many report poor GPS signal and slow updates, while others criticize the app for unnecessarily redirecting to toll roads despite selecting 'avoid tolls'.

  • Inaccurate or confusing directionsHigh
  • Poor GPS signal or updatesMedium
  • Forces toll roads unnecessarilyLow

AI summary of 108 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Google Maps?

Negative reviews on Google Maps cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Google Maps rated on Google Play Store?

Google Maps has an average rating of 3.2 stars from 19,544,184 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Google Maps have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Google Maps, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Google Maps worth installing in 2026?

Google Maps has a mixed rating of 3.2 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to Google Maps?

Browse the Travel & Local category to compare Google Maps against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.

Google Maps Negative Reviews: What Users Complain About (Google Play) | Unstar