How to Cancel MyHeart-Data for Healthier You and Get a Refund
MyHeart-Data for Healthier You subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyHeart-Data for Healthier You billing.
Cancel MyHeart-Data for Healthier You on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyHeart-Data for Healthier You in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyHeart-Data for Healthier You until the current billing period ends, then it will not renew.
Cancel MyHeart-Data for Healthier You on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyHeart-Data for Healthier You from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyHeart-Data for Healthier You on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyHeart-Data for Healthier You
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyHeart-Data for Healthier You charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyHeart-Data for Healthier You purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyHeart-Data for Healthier You users report about billing
Users overwhelmingly complain about excessive ads that disrupt app usage, making it nearly impossible to access features. Many describe the app as essentially an 'ad platform' rather than a functional health tool. Some also express frustration over misleading claims and suspect the app may be fraudulent.
Summarized from 30 recent 1-3 star reviews. Read them before you renew.
MyHeart-Data for Healthier You cancellation: frequently asked questions
Does canceling MyHeart-Data for Healthier You stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyHeart-Data for Healthier You will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyHeart-Data for Healthier You?
Refunds are handled by Apple or Google, not by MyHeart-Data for Healthier You directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyHeart-Data for Healthier You charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyHeart-Data for Healthier You still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyHeart-Data for Healthier You as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MyHeart-Data for Healthier You account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyHeart-Data for Healthier You app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyHeart-Data for Healthier You right after I cancel?
No. You keep full access to MyHeart-Data for Healthier You until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.