How to Cancel Carly OBD2 Scanner and Get a Refund
Carly OBD2 Scanner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Carly OBD2 Scanner billing.
Cancel Carly OBD2 Scanner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Carly OBD2 Scanner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Carly OBD2 Scanner until the current billing period ends, then it will not renew.
Cancel Carly OBD2 Scanner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Carly OBD2 Scanner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Carly OBD2 Scanner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Carly OBD2 Scanner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Carly OBD2 Scanner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Carly OBD2 Scanner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Carly OBD2 Scanner users report about billing
Users frequently complain about the app's subscription model being difficult to cancel and lacking transparency, with unexpected charges. Many report functional issues like slow performance, incomplete diagnostics, and features not working as advertised. Older car models often face compatibility problems, and customer support is described as unresponsive or unhelpful.
Summarized from 318 recent 1-3 star reviews. Read them before you renew.
Carly OBD2 Scanner cancellation: frequently asked questions
Does canceling Carly OBD2 Scanner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Carly OBD2 Scanner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Carly OBD2 Scanner?
Refunds are handled by Apple or Google, not by Carly OBD2 Scanner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Carly OBD2 Scanner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Carly OBD2 Scanner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Carly OBD2 Scanner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Carly OBD2 Scanner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Carly OBD2 Scanner app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Carly OBD2 Scanner right after I cancel?
No. You keep full access to Carly OBD2 Scanner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.