How to Cancel InterActive QRIS and Get a Refund
InterActive QRIS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about InterActive QRIS billing.
Cancel InterActive QRIS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find InterActive QRIS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to InterActive QRIS until the current billing period ends, then it will not renew.
Cancel InterActive QRIS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select InterActive QRIS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling InterActive QRIS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for InterActive QRIS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the InterActive QRIS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the InterActive QRIS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What InterActive QRIS users report about billing
Users frequently complain about the app's registration and verification process being difficult and requiring payment, with many reporting issues like failed OTP verification, long processing times, and lack of customer support. Many also express frustration over high administrative fees and delayed fund withdrawals. Several reviews accuse the app of being a scam due to unresolved issues and unresponsive support.
Summarized from 316 recent 1-3 star reviews. Read them before you renew.
InterActive QRIS cancellation: frequently asked questions
Does canceling InterActive QRIS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date InterActive QRIS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from InterActive QRIS?
Refunds are handled by Apple or Google, not by InterActive QRIS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the InterActive QRIS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is InterActive QRIS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows InterActive QRIS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my InterActive QRIS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the InterActive QRIS app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to InterActive QRIS right after I cancel?
No. You keep full access to InterActive QRIS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.