IPSY: Personalized Beauty

Android

IPSY

5.0

(153,581 total reviews)

Beauty

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in IPSY: Personalized Beauty

Users frequently complain about difficulties canceling subscriptions and unauthorized charges, poor customer service with unresponsive or bot-driven support, and receiving low-quality or mismatched products that don't align with their preferences. Many also report slow shipping, app glitches, and deceptive practices like false promises of replacements or refunds.

Hard to cancel subscriptionsHigh
Poor customer serviceHigh
Low-quality or mismatched productsHigh

AI summary of 144 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IPSY: Personalized Beauty?

Negative reviews on IPSY: Personalized Beauty cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is IPSY: Personalized Beauty rated on Google Play Store?

IPSY: Personalized Beauty has an average rating of 4.7 stars from 153,581 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IPSY: Personalized Beauty have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IPSY: Personalized Beauty, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IPSY: Personalized Beauty worth installing in 2026?

IPSY: Personalized Beauty is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IPSY: Personalized Beauty?

Browse the Beauty category to compare IPSY: Personalized Beauty against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.