How to Cancel LiveKid and Get a Refund
LiveKid subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about LiveKid billing.
Cancel LiveKid on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find LiveKid in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to LiveKid until the current billing period ends, then it will not renew.
Cancel LiveKid on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select LiveKid from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling LiveKid on its own does not stop billing, you must cancel the subscription here.
How to get a refund for LiveKid
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the LiveKid charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the LiveKid purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What LiveKid users report about billing
Users frequently complain about persistent notification issues, including missing, delayed, or duplicate alerts. Many report app crashes, slow loading, and bugs after updates, especially with photo galleries and payment functions. Poor customer support and lack of customization options (e.g., disabling payment reminders) are also common frustrations.
Summarized from 189 recent 1-3 star reviews. Read them before you renew.
LiveKid cancellation: frequently asked questions
Does canceling LiveKid stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date LiveKid will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from LiveKid?
Refunds are handled by Apple or Google, not by LiveKid directly. On iPhone, go to reportaproblem.apple.com, sign in, find the LiveKid charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is LiveKid still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows LiveKid as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my LiveKid account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the LiveKid app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to LiveKid right after I cancel?
No. You keep full access to LiveKid until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.