How to Cancel L.POINT with L.PAY and Get a Refund
L.POINT with L.PAY subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about L.POINT with L.PAY billing.
Cancel L.POINT with L.PAY on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find L.POINT with L.PAY in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to L.POINT with L.PAY until the current billing period ends, then it will not renew.
Cancel L.POINT with L.PAY on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select L.POINT with L.PAY from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling L.POINT with L.PAY on its own does not stop billing, you must cancel the subscription here.
How to get a refund for L.POINT with L.PAY
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the L.POINT with L.PAY charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the L.POINT with L.PAY purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What L.POINT with L.PAY users report about billing
Users frequently report login and authentication issues, including forced logouts and password reset problems. Many complain about intrusive ads, app crashes, and poor performance, especially during point-earning activities. The app's interface is criticized for being unintuitive, with cumbersome processes for coupon registration, point redemption, and account deletion.
Summarized from 356 recent 1-3 star reviews. Read them before you renew.
L.POINT with L.PAY cancellation: frequently asked questions
Does canceling L.POINT with L.PAY stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date L.POINT with L.PAY will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from L.POINT with L.PAY?
Refunds are handled by Apple or Google, not by L.POINT with L.PAY directly. On iPhone, go to reportaproblem.apple.com, sign in, find the L.POINT with L.PAY charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is L.POINT with L.PAY still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows L.POINT with L.PAY as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my L.POINT with L.PAY account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the L.POINT with L.PAY app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to L.POINT with L.PAY right after I cancel?
No. You keep full access to L.POINT with L.PAY until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.