How to Cancel Marriott Bonvoy: Book Hotels and Get a Refund
Marriott Bonvoy: Book Hotels subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Marriott Bonvoy: Book Hotels billing.
Cancel Marriott Bonvoy: Book Hotels on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Marriott Bonvoy: Book Hotels in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Marriott Bonvoy: Book Hotels until the current billing period ends, then it will not renew.
Cancel Marriott Bonvoy: Book Hotels on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Marriott Bonvoy: Book Hotels from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Marriott Bonvoy: Book Hotels on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Marriott Bonvoy: Book Hotels
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Marriott Bonvoy: Book Hotels charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Marriott Bonvoy: Book Hotels purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Marriott Bonvoy: Book Hotels users report about billing
Users frequently report that the app does not work properly on Android devices, often crashing or failing to display hotels for booking. Many also complain about the inability to complete reservations or use reward points. Additionally, there is frustration over the lack of Arabic language support.
Summarized from 89 recent 1-3 star reviews. Read them before you renew.
Marriott Bonvoy: Book Hotels cancellation: frequently asked questions
Does canceling Marriott Bonvoy: Book Hotels stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Marriott Bonvoy: Book Hotels will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Marriott Bonvoy: Book Hotels?
Refunds are handled by Apple or Google, not by Marriott Bonvoy: Book Hotels directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Marriott Bonvoy: Book Hotels charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Marriott Bonvoy: Book Hotels still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Marriott Bonvoy: Book Hotels as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Marriott Bonvoy: Book Hotels account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Marriott Bonvoy: Book Hotels app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Marriott Bonvoy: Book Hotels right after I cancel?
No. You keep full access to Marriott Bonvoy: Book Hotels until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.