How to Cancel Cleo AI: Cash Advance & Money and Get a Refund
Cleo AI: Cash Advance & Money subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cleo AI: Cash Advance & Money billing.
Cancel Cleo AI: Cash Advance & Money on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cleo AI: Cash Advance & Money in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cleo AI: Cash Advance & Money until the current billing period ends, then it will not renew.
Cancel Cleo AI: Cash Advance & Money on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cleo AI: Cash Advance & Money from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cleo AI: Cash Advance & Money on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cleo AI: Cash Advance & Money
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cleo AI: Cash Advance & Money charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cleo AI: Cash Advance & Money purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cleo AI: Cash Advance & Money reviewers say about charges and refunds
Of the 322 most recent 1-3 star Google Play reviews of Cleo AI: Cash Advance & Money we analyzed, 99 mention charges, subscriptions, refunds or canceling.
★“A money lending app that requires a paid subscription. I think they've missed the point.”2026-10-31
★★“they continue to take money for a subscription but stopped allowing me to get cash advances I don't need it now thank you but I would appreciate my money being reimbursed back”2026-10-30
★“let's all be honest, the only feature anyone cares about is the cash advance and let me tell you, after 2 months of use, you will just lose eligibility out of nowhere even if you still have income and paying the...”2026-10-30
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-11-02.
What Cleo AI: Cash Advance & Money users report about billing
Users frequently complain about high fees and subscription costs, including upfront payments for membership before accessing cash advances. Many report issues with app functionality, such as difficulty canceling subscriptions, updating bank information, or accessing customer support. Additionally, users express frustration with low cash advance limits and predatory practices like splitting advances into multiple transactions with added fees.
Summarized from 255 recent 1-3 star reviews. Read them before you renew.
Cleo AI: Cash Advance & Money cancellation: frequently asked questions
Does canceling Cleo AI: Cash Advance & Money stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cleo AI: Cash Advance & Money will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cleo AI: Cash Advance & Money?
Refunds are handled by Apple or Google, not by Cleo AI: Cash Advance & Money directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cleo AI: Cash Advance & Money charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other Cleo AI: Cash Advance & Money users complain about charges or refunds?
In the 322 most recent 1-3 star Google Play reviews of Cleo AI: Cash Advance & Money we analyzed, 99 mention charges, subscriptions, refunds or canceling. 8 mention a refund and 4 mention both canceling and being charged. If you were billed after canceling, request a refund from Google as described above.
Why is Cleo AI: Cash Advance & Money still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cleo AI: Cash Advance & Money as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cleo AI: Cash Advance & Money account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cleo AI: Cash Advance & Money app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cleo AI: Cash Advance & Money right after I cancel?
No. You keep full access to Cleo AI: Cash Advance & Money until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.