How to Cancel Plague Inc. and Get a Refund
Plague Inc. subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Plague Inc. billing.
Cancel Plague Inc. on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Plague Inc. in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Plague Inc. until the current billing period ends, then it will not renew.
Cancel Plague Inc. on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Plague Inc. from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Plague Inc. on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Plague Inc.
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Plague Inc. charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Plague Inc. purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Plague Inc. users report about billing
Users complain about excessive reliance on in-app purchases and ads to progress, difficulty spikes even on easy levels, and issues with game mechanics like progression not saving or restoring properly. Many also mention frustration with the game's balance and realism.
Summarized from 62 recent 1-3 star reviews. Read them before you renew.
Plague Inc. cancellation: frequently asked questions
Does canceling Plague Inc. stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Plague Inc. will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Plague Inc.?
Refunds are handled by Apple or Google, not by Plague Inc. directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Plague Inc. charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Plague Inc. still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Plague Inc. as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Plague Inc. account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Plague Inc. app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Plague Inc. right after I cancel?
No. You keep full access to Plague Inc. until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.