How to Cancel Airalo: eSIM for travel & data and Get a Refund
Airalo: eSIM for travel & data subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Airalo: eSIM for travel & data billing.
Cancel Airalo: eSIM for travel & data on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Airalo: eSIM for travel & data in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Airalo: eSIM for travel & data until the current billing period ends, then it will not renew.
Cancel Airalo: eSIM for travel & data on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Airalo: eSIM for travel & data from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Airalo: eSIM for travel & data on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Airalo: eSIM for travel & data
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Airalo: eSIM for travel & data charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Airalo: eSIM for travel & data purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Airalo: eSIM for travel & data users report about billing
Users frequently report unreliable connectivity, with frequent disconnections or complete failure to activate the eSIM in various countries. Many complain about poor customer support, slow issue resolution, and lack of compensation for service failures. Compatibility issues with certain phone models and regions are also common, leaving users without service.
Summarized from 128 recent 1-3 star reviews. Read them before you renew.
Airalo: eSIM for travel & data cancellation: frequently asked questions
Does canceling Airalo: eSIM for travel & data stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Airalo: eSIM for travel & data will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Airalo: eSIM for travel & data?
Refunds are handled by Apple or Google, not by Airalo: eSIM for travel & data directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Airalo: eSIM for travel & data charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Airalo: eSIM for travel & data still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Airalo: eSIM for travel & data as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Airalo: eSIM for travel & data account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Airalo: eSIM for travel & data app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Airalo: eSIM for travel & data right after I cancel?
No. You keep full access to Airalo: eSIM for travel & data until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.