How to Cancel Anker eufy and Get a Refund
Anker eufy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Anker eufy billing.
Cancel Anker eufy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Anker eufy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Anker eufy until the current billing period ends, then it will not renew.
Cancel Anker eufy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Anker eufy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Anker eufy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Anker eufy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Anker eufy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Anker eufy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Anker eufy users report about billing
Users frequently complain about the Eufy app's poor performance, including frequent crashes, slow loading times, and freezing. Many report that updates have made the app worse, introducing new bugs like broken features, incorrect AI recognition, and persistent ads. Connectivity issues, such as cameras going offline or failing to reconnect, are also common.
Summarized from 369 recent 1-3 star reviews. Read them before you renew.
Anker eufy cancellation: frequently asked questions
Does canceling Anker eufy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Anker eufy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Anker eufy?
Refunds are handled by Apple or Google, not by Anker eufy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Anker eufy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Anker eufy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Anker eufy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Anker eufy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Anker eufy app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Anker eufy right after I cancel?
No. You keep full access to Anker eufy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.