How to Cancel Radley London and Get a Refund
Radley London subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Radley London billing.
Cancel Radley London on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Radley London in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Radley London until the current billing period ends, then it will not renew.
Cancel Radley London on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Radley London from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Radley London on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Radley London
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Radley London charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Radley London purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Radley London users report about billing
Users frequently report issues with the app's functionality, including syncing problems with the watch and inaccurate data tracking. Many complain about the app crashing, losing data, or failing to record activities like steps and sleep. The interface is also criticized for being confusing or buggy, with some features not working as expected.
Summarized from 192 recent 1-3 star reviews. Read them before you renew.
Radley London cancellation: frequently asked questions
Does canceling Radley London stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Radley London will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Radley London?
Refunds are handled by Apple or Google, not by Radley London directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Radley London charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Radley London still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Radley London as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Radley London account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Radley London app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Radley London right after I cancel?
No. You keep full access to Radley London until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.