How to Cancel PenguPace: Compteur de Pas and Get a Refund
PenguPace: Compteur de Pas subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PenguPace: Compteur de Pas billing.
Cancel PenguPace: Compteur de Pas on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PenguPace: Compteur de Pas in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PenguPace: Compteur de Pas until the current billing period ends, then it will not renew.
Cancel PenguPace: Compteur de Pas on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PenguPace: Compteur de Pas from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PenguPace: Compteur de Pas on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PenguPace: Compteur de Pas
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PenguPace: Compteur de Pas charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PenguPace: Compteur de Pas purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PenguPace: Compteur de Pas users report about billing
Users frequently report that the app fails to accurately track or count their steps, often resetting progress to zero. Many complain about being forced to complete game offers or download other apps to earn rewards, contrary to the advertised step-tracking feature. Additional issues include account suspensions without cause, poor customer support, and extremely low reward values for the effort required.
Summarized from 289 recent 1-3 star reviews. Read them before you renew.
PenguPace: Compteur de Pas cancellation: frequently asked questions
Does canceling PenguPace: Compteur de Pas stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PenguPace: Compteur de Pas will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PenguPace: Compteur de Pas?
Refunds are handled by Apple or Google, not by PenguPace: Compteur de Pas directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PenguPace: Compteur de Pas charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PenguPace: Compteur de Pas still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PenguPace: Compteur de Pas as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my PenguPace: Compteur de Pas account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PenguPace: Compteur de Pas app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PenguPace: Compteur de Pas right after I cancel?
No. You keep full access to PenguPace: Compteur de Pas until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.