Is Pronto Safe for Kids?
Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Pronto Latam.
What Pronto's age rating means
Pronto holds a family-friendly Para todos rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about Pronto
Users frequently complain about long wait times for rides, lack of available drivers, and inconsistent or high pricing. Many also report technical issues with the app, such as freezing, errors, and inaccurate GPS tracking.
Summarized from 28 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Pronto
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Pronto if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Pronto on your child's device.
Pronto for kids: frequently asked questions
Is Pronto safe for kids?
Pronto carries a family-friendly official rating (Para todos) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does Pronto have?
The Google Play rates Pronto as Para todos. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Pronto safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Pronto from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Pronto and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.