How to Cancel Qobuz: Music & Editorial and Get a Refund
Qobuz: Music & Editorial subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Qobuz: Music & Editorial billing.
Cancel Qobuz: Music & Editorial on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Qobuz: Music & Editorial in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Qobuz: Music & Editorial until the current billing period ends, then it will not renew.
Cancel Qobuz: Music & Editorial on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Qobuz: Music & Editorial from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Qobuz: Music & Editorial on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Qobuz: Music & Editorial
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Qobuz: Music & Editorial charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Qobuz: Music & Editorial purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Qobuz: Music & Editorial users report about billing
Users frequently report issues with subscription recognition, where the app fails to acknowledge active payments and prompts them to resubscribe. Many complain about the app's buggy performance, including random playback stops, skipped songs, and offline download failures. Additionally, users are frustrated with excessive mobile data usage even when playing downloaded content and poor customer service that relies on ineffective AI support.
Summarized from 216 recent 1-3 star reviews. Read them before you renew.
Qobuz: Music & Editorial cancellation: frequently asked questions
Does canceling Qobuz: Music & Editorial stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Qobuz: Music & Editorial will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Qobuz: Music & Editorial?
Refunds are handled by Apple or Google, not by Qobuz: Music & Editorial directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Qobuz: Music & Editorial charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Qobuz: Music & Editorial still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Qobuz: Music & Editorial as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Qobuz: Music & Editorial account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Qobuz: Music & Editorial app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Qobuz: Music & Editorial right after I cancel?
No. You keep full access to Qobuz: Music & Editorial until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.