How to Cancel RENPHO Health and Get a Refund
RENPHO Health subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about RENPHO Health billing.
Cancel RENPHO Health on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find RENPHO Health in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to RENPHO Health until the current billing period ends, then it will not renew.
Cancel RENPHO Health on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select RENPHO Health from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling RENPHO Health on its own does not stop billing, you must cancel the subscription here.
How to get a refund for RENPHO Health
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the RENPHO Health charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the RENPHO Health purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What RENPHO Health users report about billing
Users frequently complain about the app's inability to delete or correct faulty measurements, poor synchronization with other health platforms like Google Fit and Samsung Health, and unstable Bluetooth connectivity requiring the app to be manually opened for data transfer. Many also report lost data after updates or account creation, and frustration with intrusive ads and mandatory registration.
Summarized from 334 recent 1-3 star reviews. Read them before you renew.
RENPHO Health cancellation: frequently asked questions
Does canceling RENPHO Health stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date RENPHO Health will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from RENPHO Health?
Refunds are handled by Apple or Google, not by RENPHO Health directly. On iPhone, go to reportaproblem.apple.com, sign in, find the RENPHO Health charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is RENPHO Health still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows RENPHO Health as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my RENPHO Health account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the RENPHO Health app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to RENPHO Health right after I cancel?
No. You keep full access to RENPHO Health until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.