How to Cancel Shopee Seller Centre and Get a Refund
Shopee Seller Centre subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shopee Seller Centre billing.
Cancel Shopee Seller Centre on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shopee Seller Centre in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shopee Seller Centre until the current billing period ends, then it will not renew.
Cancel Shopee Seller Centre on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shopee Seller Centre from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shopee Seller Centre on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shopee Seller Centre
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shopee Seller Centre charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shopee Seller Centre purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shopee Seller Centre users report about billing
Users report frequent app crashes, slow performance, and difficulties with registration and product listing. Many complain about unnecessary complexity and bugs, making the app frustrating to use for managing their shops.
Summarized from 281 recent 1-3 star reviews. Read them before you renew.
Shopee Seller Centre cancellation: frequently asked questions
Does canceling Shopee Seller Centre stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shopee Seller Centre will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shopee Seller Centre?
Refunds are handled by Apple or Google, not by Shopee Seller Centre directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shopee Seller Centre charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shopee Seller Centre still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shopee Seller Centre as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Shopee Seller Centre account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shopee Seller Centre app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shopee Seller Centre right after I cancel?
No. You keep full access to Shopee Seller Centre until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.