How to Cancel ShopeePay – Dompet Serba Bisa and Get a Refund
ShopeePay – Dompet Serba Bisa subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ShopeePay – Dompet Serba Bisa billing.
Cancel ShopeePay – Dompet Serba Bisa on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ShopeePay – Dompet Serba Bisa in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ShopeePay – Dompet Serba Bisa until the current billing period ends, then it will not renew.
Cancel ShopeePay – Dompet Serba Bisa on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ShopeePay – Dompet Serba Bisa from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ShopeePay – Dompet Serba Bisa on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ShopeePay – Dompet Serba Bisa
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ShopeePay – Dompet Serba Bisa charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ShopeePay – Dompet Serba Bisa purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ShopeePay – Dompet Serba Bisa users report about billing
Users frequently complain about payment and balance issues, including disappearing funds and failed transactions. Many report login problems, app bugs, and poor customer service. Some also mention misleading promotions and restrictions after minor delays.
Summarized from 46 recent 1-3 star reviews. Read them before you renew.
ShopeePay – Dompet Serba Bisa cancellation: frequently asked questions
Does canceling ShopeePay – Dompet Serba Bisa stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ShopeePay – Dompet Serba Bisa will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ShopeePay – Dompet Serba Bisa?
Refunds are handled by Apple or Google, not by ShopeePay – Dompet Serba Bisa directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ShopeePay – Dompet Serba Bisa charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ShopeePay – Dompet Serba Bisa still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ShopeePay – Dompet Serba Bisa as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ShopeePay – Dompet Serba Bisa account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ShopeePay – Dompet Serba Bisa app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ShopeePay – Dompet Serba Bisa right after I cancel?
No. You keep full access to ShopeePay – Dompet Serba Bisa until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.