Teladoc Health
Google Play · Teladoc, Inc.

Is Teladoc Health Safe for Kids?

Generally Suitable for Families
Everyone
official age rating
Medical
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Teladoc, Inc..

What Teladoc Health's age rating means

Teladoc Health holds a family-friendly Everyone rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Teladoc Health

Users frequently report technical issues with the app, including bugs, glitches, and connectivity problems. Many complain about poor customer service, canceled appointments, and being told to visit a doctor in person after paying for a consultation. Other common frustrations include difficulty logging medications, unreliable syncing with health devices, and unwanted notifications.

App is buggy and glitchyPoor customer serviceDifficulty logging medications

Summarized from 172 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Teladoc Health

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Teladoc Health if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Teladoc Health on your child's device.

Teladoc Health for kids: frequently asked questions

Is Teladoc Health safe for kids?

Teladoc Health carries a family-friendly official rating (Everyone) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Teladoc Health have?

The Google Play rates Teladoc Health as Everyone. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Teladoc Health safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Teladoc Health from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Teladoc Health and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Teladoc Health
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews