How to Cancel MyTelkomsel – Beli Pulsa/Kuota and Get a Refund
MyTelkomsel – Beli Pulsa/Kuota subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyTelkomsel – Beli Pulsa/Kuota billing.
Cancel MyTelkomsel – Beli Pulsa/Kuota on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyTelkomsel – Beli Pulsa/Kuota in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyTelkomsel – Beli Pulsa/Kuota until the current billing period ends, then it will not renew.
Cancel MyTelkomsel – Beli Pulsa/Kuota on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyTelkomsel – Beli Pulsa/Kuota from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyTelkomsel – Beli Pulsa/Kuota on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyTelkomsel – Beli Pulsa/Kuota
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyTelkomsel – Beli Pulsa/Kuota charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyTelkomsel – Beli Pulsa/Kuota purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyTelkomsel – Beli Pulsa/Kuota users report about billing
Users frequently complain about the app being slow, buggy, and difficult to use, with many reporting login issues and automatic balance deductions. Network instability and poor signal quality are also major concerns, alongside expensive data packages with reduced validity. Many express frustration over failed transactions, unresponsive customer service, and feeling undervalued as long-term customers.
Summarized from 336 recent 1-3 star reviews. Read them before you renew.
MyTelkomsel – Beli Pulsa/Kuota cancellation: frequently asked questions
Does canceling MyTelkomsel – Beli Pulsa/Kuota stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyTelkomsel – Beli Pulsa/Kuota will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyTelkomsel – Beli Pulsa/Kuota?
Refunds are handled by Apple or Google, not by MyTelkomsel – Beli Pulsa/Kuota directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyTelkomsel – Beli Pulsa/Kuota charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyTelkomsel – Beli Pulsa/Kuota still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyTelkomsel – Beli Pulsa/Kuota as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MyTelkomsel – Beli Pulsa/Kuota account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyTelkomsel – Beli Pulsa/Kuota app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyTelkomsel – Beli Pulsa/Kuota right after I cancel?
No. You keep full access to MyTelkomsel – Beli Pulsa/Kuota until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.