Telmex
Google Play · Telmex

Is Telmex Safe for Kids?

Generally Suitable for Families
Para todos
official age rating
Productividad
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Telmex.

What Telmex's age rating means

Telmex holds a family-friendly Para todos rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Telmex

Users frequently complain about the Telmex app being slow, unreliable, and difficult to access, often displaying errors or failing to open. Many also report poor customer service and unresolved internet outages lasting days or weeks. Additionally, the app is criticized for requiring excessive memory and blocking access for users with developer options enabled.

App crashes or won't openSlow or unreliable performancePoor customer service

Summarized from 371 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Telmex

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Telmex if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Telmex on your child's device.

Telmex for kids: frequently asked questions

Is Telmex safe for kids?

Telmex carries a family-friendly official rating (Para todos) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Telmex have?

The Google Play rates Telmex as Para todos. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Telmex safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Telmex from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Telmex and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Telmex
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews