How to Cancel X (Trước đây là Twitter) and Get a Refund
X (Trước đây là Twitter) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about X (Trước đây là Twitter) billing.
Cancel X (Trước đây là Twitter) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find X (Trước đây là Twitter) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to X (Trước đây là Twitter) until the current billing period ends, then it will not renew.
Cancel X (Trước đây là Twitter) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select X (Trước đây là Twitter) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling X (Trước đây là Twitter) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for X (Trước đây là Twitter)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the X (Trước đây là Twitter) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the X (Trước đây là Twitter) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What X (Trước đây là Twitter) users report about billing
Users report frequent account suspensions and login issues, often with unclear reasons or no resolution. Many complain about recent updates introducing bugs, broken features, and unwanted changes to the feed. The app is also criticized for poor moderation, excessive ads, and privacy concerns.
Summarized from 150 recent 1-3 star reviews. Read them before you renew.
X (Trước đây là Twitter) cancellation: frequently asked questions
Does canceling X (Trước đây là Twitter) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date X (Trước đây là Twitter) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from X (Trước đây là Twitter)?
Refunds are handled by Apple or Google, not by X (Trước đây là Twitter) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the X (Trước đây là Twitter) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is X (Trước đây là Twitter) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows X (Trước đây là Twitter) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my X (Trước đây là Twitter) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the X (Trước đây là Twitter) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to X (Trước đây là Twitter) right after I cancel?
No. You keep full access to X (Trước đây là Twitter) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.