How to Cancel Uber - Deine Fahrt auf Abruf and Get a Refund
Uber - Deine Fahrt auf Abruf subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Uber - Deine Fahrt auf Abruf billing.
Cancel Uber - Deine Fahrt auf Abruf on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Uber - Deine Fahrt auf Abruf in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Uber - Deine Fahrt auf Abruf until the current billing period ends, then it will not renew.
Cancel Uber - Deine Fahrt auf Abruf on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Uber - Deine Fahrt auf Abruf from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Uber - Deine Fahrt auf Abruf on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Uber - Deine Fahrt auf Abruf
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Uber - Deine Fahrt auf Abruf charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Uber - Deine Fahrt auf Abruf purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Uber - Deine Fahrt auf Abruf users report about billing
Users frequently report being overcharged or charged for canceled rides, with poor customer support to resolve these issues. Many complain about drivers falsely marking payments as unpaid or canceling rides last-minute, causing delays and frustration. The app's interface and navigation are also criticized for being confusing and unreliable.
Summarized from 80 recent 1-3 star reviews. Read them before you renew.
Uber - Deine Fahrt auf Abruf cancellation: frequently asked questions
Does canceling Uber - Deine Fahrt auf Abruf stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Uber - Deine Fahrt auf Abruf will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Uber - Deine Fahrt auf Abruf?
Refunds are handled by Apple or Google, not by Uber - Deine Fahrt auf Abruf directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Uber - Deine Fahrt auf Abruf charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Uber - Deine Fahrt auf Abruf still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Uber - Deine Fahrt auf Abruf as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Uber - Deine Fahrt auf Abruf account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Uber - Deine Fahrt auf Abruf app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Uber - Deine Fahrt auf Abruf right after I cancel?
No. You keep full access to Uber - Deine Fahrt auf Abruf until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.