How to Cancel MoveHealth and Get a Refund
MoveHealth subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MoveHealth billing.
Cancel MoveHealth on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MoveHealth in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MoveHealth until the current billing period ends, then it will not renew.
Cancel MoveHealth on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MoveHealth from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MoveHealth on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MoveHealth
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MoveHealth charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MoveHealth purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MoveHealth users report about billing
Users frequently report severe login issues, including being unable to log in at all, being stuck in login loops, or having password reset failures. Many criticize the app's excessively strict and lengthy password requirements, which they find unnecessary for a fitness app. Other common complaints include the app logging users out too frequently, being buggy or unresponsive, and lacking user-friendly features like biometric login or desktop access.
Summarized from 82 recent 1-3 star reviews. Read them before you renew.
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MoveHealth cancellation: frequently asked questions
Does canceling MoveHealth stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MoveHealth will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MoveHealth?
Refunds are handled by Apple or Google, not by MoveHealth directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MoveHealth charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MoveHealth still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MoveHealth as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MoveHealth account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MoveHealth app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MoveHealth right after I cancel?
No. You keep full access to MoveHealth until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.