BIG W
Google Play · Woolworths Group

Is BIG W Safe for Kids?

Generally Suitable for Families
Rated for 3+
official age rating
Shopping
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Woolworths Group.

What BIG W's age rating means

BIG W holds a family-friendly Rated for 3+ rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about BIG W

Users frequently report the app crashing unexpectedly, having severe login issues requiring multiple verification codes, and displaying incorrect stock or delivery information. Many also complain about poor customer support, high delivery fees, and marketplace items being mixed with Big W's own products.

Frequent crashes and bugsLogin and verification problemsIncorrect stock/delivery info

Summarized from 237 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with BIG W

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove BIG W if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall BIG W on your child's device.

BIG W for kids: frequently asked questions

Is BIG W safe for kids?

BIG W carries a family-friendly official rating (Rated for 3+) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does BIG W have?

The Google Play rates BIG W as Rated for 3+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use BIG W safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove BIG W from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find BIG W and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for BIG W
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews