How to Cancel Yango: taxi, food, delivery and Get a Refund
Yango: taxi, food, delivery subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Yango: taxi, food, delivery billing.
Cancel Yango: taxi, food, delivery on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Yango: taxi, food, delivery in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Yango: taxi, food, delivery until the current billing period ends, then it will not renew.
Cancel Yango: taxi, food, delivery on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Yango: taxi, food, delivery from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Yango: taxi, food, delivery on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Yango: taxi, food, delivery
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Yango: taxi, food, delivery charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Yango: taxi, food, delivery purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Yango: taxi, food, delivery reviewers say about charges and refunds
Of the 144 most recent 1-3 star Google Play reviews of Yango: taxi, food, delivery we analyzed, 17 mention charges, subscriptions, refunds or canceling.
★“I HAD THE WORST EXPERIENCE EVER, THE APP ACCEPTED MY CREDIT CARD, THE DRIVER DROVE TO 30 MINUTES IN THE WRONG DIRECTION (IT WAS MY FIRST NIGHT IN TEL AVIV SO I HAD NO IDEA WHERE I WAS) 30 MINUTES INTO THE RIDE THE APP...”2026-10-22
★“The customer support and updates are nonexistent, and the cashback and promo offers seem fake; even after using the app for over four months, I still haven't received my cashback or yango points. I even paid for a...”2026-10-21
★“❌ Terrible experience! The app showed that my ride was canceled, but the driver said it was still active on his side, so I took the ride. At the end, he charged me an extremely high price that was completely different...”2026-10-20
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-25.
What Yango: taxi, food, delivery users report about billing
Users frequently report issues with the app's functionality, including problems with registration, verification codes not being sent, and the app not working properly. Many complaints highlight poor customer service, with unresolved issues, lack of refunds, and unfulfilled promises. Additionally, there are concerns about unfair pricing, both for riders and drivers, and unauthorized charges from saved payment methods.
Summarized from 92 recent 1-3 star reviews. Read them before you renew.
Yango: taxi, food, delivery cancellation: frequently asked questions
Does canceling Yango: taxi, food, delivery stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Yango: taxi, food, delivery will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Yango: taxi, food, delivery?
Refunds are handled by Apple or Google, not by Yango: taxi, food, delivery directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Yango: taxi, food, delivery charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other Yango: taxi, food, delivery users complain about charges or refunds?
In the 144 most recent 1-3 star Google Play reviews of Yango: taxi, food, delivery we analyzed, 17 mention charges, subscriptions, refunds or canceling. 2 mention a refund and 2 mention both canceling and being charged. If you were billed after canceling, request a refund from Google as described above.
Why is Yango: taxi, food, delivery still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Yango: taxi, food, delivery as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Yango: taxi, food, delivery account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Yango: taxi, food, delivery app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Yango: taxi, food, delivery right after I cancel?
No. You keep full access to Yango: taxi, food, delivery until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.