How to Cancel Gerador de Video IA: CollartAI and Get a Refund
Gerador de Video IA: CollartAI subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Gerador de Video IA: CollartAI billing.
Cancel Gerador de Video IA: CollartAI on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Gerador de Video IA: CollartAI in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Gerador de Video IA: CollartAI until the current billing period ends, then it will not renew.
Cancel Gerador de Video IA: CollartAI on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Gerador de Video IA: CollartAI from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Gerador de Video IA: CollartAI on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Gerador de Video IA: CollartAI
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Gerador de Video IA: CollartAI charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Gerador de Video IA: CollartAI purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Gerador de Video IA: CollartAI users report about billing
Users complain about excessive ads that disrupt functionality, misleading promises of free features that require payment, and poor quality of generated videos. Many report the app is unusable without paying, and some experienced issues with paid features not working or refunds not being processed.
Summarized from 108 recent 1-3 star reviews. Read them before you renew.
Gerador de Video IA: CollartAI cancellation: frequently asked questions
Does canceling Gerador de Video IA: CollartAI stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Gerador de Video IA: CollartAI will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Gerador de Video IA: CollartAI?
Refunds are handled by Apple or Google, not by Gerador de Video IA: CollartAI directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Gerador de Video IA: CollartAI charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Gerador de Video IA: CollartAI still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Gerador de Video IA: CollartAI as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Gerador de Video IA: CollartAI account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Gerador de Video IA: CollartAI app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Gerador de Video IA: CollartAI right after I cancel?
No. You keep full access to Gerador de Video IA: CollartAI until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.