How to Cancel Cause Virtual Run & Ride and Get a Refund
Cause Virtual Run & Ride subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cause Virtual Run & Ride billing.
Cancel Cause Virtual Run & Ride on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cause Virtual Run & Ride in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cause Virtual Run & Ride until the current billing period ends, then it will not renew.
Cancel Cause Virtual Run & Ride on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cause Virtual Run & Ride from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cause Virtual Run & Ride on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cause Virtual Run & Ride
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cause Virtual Run & Ride charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cause Virtual Run & Ride purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cause Virtual Run & Ride users report about billing
Users frequently report that the app fails to record or sync their activities, especially with Strava and Garmin. Many complain about bugs, crashes, and inaccurate tracking, leading to lost workout data. Others mention login issues, slow performance, and challenges with event participation.
Summarized from 43 recent 1-3 star reviews. Read them before you renew.
Cause Virtual Run & Ride cancellation: frequently asked questions
Does canceling Cause Virtual Run & Ride stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cause Virtual Run & Ride will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cause Virtual Run & Ride?
Refunds are handled by Apple or Google, not by Cause Virtual Run & Ride directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cause Virtual Run & Ride charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cause Virtual Run & Ride still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cause Virtual Run & Ride as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cause Virtual Run & Ride account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cause Virtual Run & Ride app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cause Virtual Run & Ride right after I cancel?
No. You keep full access to Cause Virtual Run & Ride until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.