BRImerchant
Google Play · PT Bank Rakyat Indonesia (Persero) Tbk.

How to Cancel BRImerchant and Get a Refund

BRImerchant subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BRImerchant billing.

Cancel BRImerchant on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find BRImerchant in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to BRImerchant until the current billing period ends, then it will not renew.

Cancel BRImerchant on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select BRImerchant from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling BRImerchant on its own does not stop billing, you must cancel the subscription here.

How to get a refund for BRImerchant

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the BRImerchant charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the BRImerchant purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What BRImerchant users report about billing

Users frequently complain about delayed or inconsistent notifications for transactions, making it difficult to track payments in real time. Many also report issues with the QRIS feature, including failures to display or use QR codes, and problems with funds not being transferred correctly. Additionally, the app is criticized for being slow, difficult to log into, and having a cumbersome verification process that often fails repeatedly.

Delayed transaction notificationsQRIS functionality issuesSlow app performance

Summarized from 77 recent 1-3 star reviews. Read them before you renew.

BRImerchant cancellation: frequently asked questions

Does canceling BRImerchant stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BRImerchant will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from BRImerchant?

Refunds are handled by Apple or Google, not by BRImerchant directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BRImerchant charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is BRImerchant still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows BRImerchant as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my BRImerchant account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BRImerchant app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to BRImerchant right after I cancel?

No. You keep full access to BRImerchant until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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