How to Cancel CityMall: Online Shopping App and Get a Refund
CityMall: Online Shopping App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CityMall: Online Shopping App billing.
Cancel CityMall: Online Shopping App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CityMall: Online Shopping App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CityMall: Online Shopping App until the current billing period ends, then it will not renew.
Cancel CityMall: Online Shopping App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CityMall: Online Shopping App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CityMall: Online Shopping App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CityMall: Online Shopping App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CityMall: Online Shopping App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CityMall: Online Shopping App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CityMall: Online Shopping App users report about billing
Users frequently complain about the app not showing or delivering the grocery items advertised, especially ration supplies. Many report poor delivery experiences, including late arrivals, incorrect or missing items, and uncooperative delivery personnel. Additionally, there are complaints about misleading promotions, high prices, and a non-functional return policy.
Summarized from 133 recent 1-3 star reviews. Read them before you renew.
CityMall: Online Shopping App cancellation: frequently asked questions
Does canceling CityMall: Online Shopping App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CityMall: Online Shopping App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CityMall: Online Shopping App?
Refunds are handled by Apple or Google, not by CityMall: Online Shopping App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CityMall: Online Shopping App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CityMall: Online Shopping App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CityMall: Online Shopping App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my CityMall: Online Shopping App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CityMall: Online Shopping App app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CityMall: Online Shopping App right after I cancel?
No. You keep full access to CityMall: Online Shopping App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.