How to Cancel Indomaret Poinku and Get a Refund
Indomaret Poinku subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Indomaret Poinku billing.
Cancel Indomaret Poinku on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Indomaret Poinku in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Indomaret Poinku until the current billing period ends, then it will not renew.
Cancel Indomaret Poinku on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Indomaret Poinku from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Indomaret Poinku on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Indomaret Poinku
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Indomaret Poinku charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Indomaret Poinku purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Indomaret Poinku users report about billing
Users frequently report that the app is plagued with errors, crashes, and loading issues, making it difficult to use. Many complain about constant forced updates that don't fix problems, and frustration with promo stamps/points being unusable due to 'quota' errors. The app is also criticized for being slow, logging users out unexpectedly, and having barcode/scanner functionality that often fails during transactions.
Summarized from 420 recent 1-3 star reviews. Read them before you renew.
Indomaret Poinku cancellation: frequently asked questions
Does canceling Indomaret Poinku stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Indomaret Poinku will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Indomaret Poinku?
Refunds are handled by Apple or Google, not by Indomaret Poinku directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Indomaret Poinku charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Indomaret Poinku still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Indomaret Poinku as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Indomaret Poinku account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Indomaret Poinku app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Indomaret Poinku right after I cancel?
No. You keep full access to Indomaret Poinku until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.