How to Cancel Creati：AI Image Video Maker and Get a Refund
Creati：AI Image Video Maker subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Creati：AI Image Video Maker billing.
Cancel Creati：AI Image Video Maker on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Creati：AI Image Video Maker in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Creati：AI Image Video Maker until the current billing period ends, then it will not renew.
Cancel Creati：AI Image Video Maker on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Creati：AI Image Video Maker from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Creati：AI Image Video Maker on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Creati：AI Image Video Maker
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Creati：AI Image Video Maker charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Creati：AI Image Video Maker purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Creati：AI Image Video Maker users report about billing
Users frequently complain about unexpected or hidden charges, with many reporting being charged significantly more than advertised (e.g., $69 instead of $1.34 or $4.99). The app is criticized for poor functionality, including slow processing, crashes, and features not working as promised. Many also express frustration with the lack of free options, unclear subscription terms, and unresponsive customer support.
Summarized from 171 recent 1-3 star reviews. Read them before you renew.
Creati：AI Image Video Maker cancellation: frequently asked questions
Does canceling Creati：AI Image Video Maker stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Creati：AI Image Video Maker will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Creati：AI Image Video Maker?
Refunds are handled by Apple or Google, not by Creati：AI Image Video Maker directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Creati：AI Image Video Maker charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Creati：AI Image Video Maker still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Creati：AI Image Video Maker as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Creati：AI Image Video Maker account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Creati：AI Image Video Maker app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Creati：AI Image Video Maker right after I cancel?
No. You keep full access to Creati：AI Image Video Maker until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.