How to Cancel iNaturalist and Get a Refund
iNaturalist subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about iNaturalist billing.
Cancel iNaturalist on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find iNaturalist in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to iNaturalist until the current billing period ends, then it will not renew.
Cancel iNaturalist on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select iNaturalist from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling iNaturalist on its own does not stop billing, you must cancel the subscription here.
How to get a refund for iNaturalist
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the iNaturalist charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the iNaturalist purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What iNaturalist users report about billing
Users frequently report that the app crashes or freezes, especially during identification tasks or when browsing observations. Many complain about poor identification accuracy or the app failing to recognize common species. The app is also criticized for being slow, buggy, and having a less intuitive interface compared to the web version.
Summarized from 219 recent 1-3 star reviews. Read them before you renew.
iNaturalist cancellation: frequently asked questions
Does canceling iNaturalist stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date iNaturalist will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from iNaturalist?
Refunds are handled by Apple or Google, not by iNaturalist directly. On iPhone, go to reportaproblem.apple.com, sign in, find the iNaturalist charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is iNaturalist still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows iNaturalist as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my iNaturalist account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the iNaturalist app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to iNaturalist right after I cancel?
No. You keep full access to iNaturalist until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.