How to Cancel Duży Ben and Get a Refund
Duży Ben subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Duży Ben billing.
Cancel Duży Ben on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Duży Ben in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Duży Ben until the current billing period ends, then it will not renew.
Cancel Duży Ben on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Duży Ben from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Duży Ben on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Duży Ben
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Duży Ben charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Duży Ben purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Duży Ben users report about billing
Users frequently report issues with the app's functionality, including login problems, server errors, and missing promotions. Many complain about losing loyalty points without warning and poor customer service in stores. The app's reliability and transparency are major concerns.
Summarized from 149 recent 1-3 star reviews. Read them before you renew.
Duży Ben cancellation: frequently asked questions
Does canceling Duży Ben stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Duży Ben will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Duży Ben?
Refunds are handled by Apple or Google, not by Duży Ben directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Duży Ben charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Duży Ben still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Duży Ben as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Duży Ben account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Duży Ben app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Duży Ben right after I cancel?
No. You keep full access to Duży Ben until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.