How to Cancel Mój Orange and Get a Refund
Mój Orange subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mój Orange billing.
Cancel Mój Orange on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mój Orange in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mój Orange until the current billing period ends, then it will not renew.
Cancel Mój Orange on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mój Orange from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mój Orange on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mój Orange
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mój Orange charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mój Orange purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mój Orange users report about billing
Users frequently report the app crashing or failing to open, often showing error messages or black screens. Many complain about persistent technical issues, including inability to pay bills or use features due to 'maintenance' or bugs. Others criticize the app for being slow, overloaded with ads, and lacking transparency about updates or changes.
Summarized from 131 recent 1-3 star reviews. Read them before you renew.
Mój Orange cancellation: frequently asked questions
Does canceling Mój Orange stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mój Orange will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mój Orange?
Refunds are handled by Apple or Google, not by Mój Orange directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mój Orange charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mój Orange still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mój Orange as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Mój Orange account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mój Orange app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mój Orange right after I cancel?
No. You keep full access to Mój Orange until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.