How to Cancel PosteID and Get a Refund
PosteID subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PosteID billing.
Cancel PosteID on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PosteID in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PosteID until the current billing period ends, then it will not renew.
Cancel PosteID on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PosteID from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PosteID on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PosteID
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PosteID charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PosteID purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PosteID users report about billing
Users frequently report the app fails to start or crashes with errors, often requiring reinstallation without resolving issues. Many complain about authentication problems, especially SMS verification codes not arriving, blocking access. The app is described as overly complicated, slow, and plagued by poor customer support that relies on automated responses.
Summarized from 307 recent 1-3 star reviews. Read them before you renew.
PosteID cancellation: frequently asked questions
Does canceling PosteID stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PosteID will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PosteID?
Refunds are handled by Apple or Google, not by PosteID directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PosteID charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PosteID still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PosteID as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my PosteID account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PosteID app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PosteID right after I cancel?
No. You keep full access to PosteID until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.