How to Cancel Autotrader New & Used Cars and Get a Refund
Autotrader New & Used Cars subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Autotrader New & Used Cars billing.
Cancel Autotrader New & Used Cars on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Autotrader New & Used Cars in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Autotrader New & Used Cars until the current billing period ends, then it will not renew.
Cancel Autotrader New & Used Cars on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Autotrader New & Used Cars from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Autotrader New & Used Cars on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Autotrader New & Used Cars
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Autotrader New & Used Cars charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Autotrader New & Used Cars purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Autotrader New & Used Cars users report about billing
Users frequently complain about the app's distance filter not working properly, showing cars far outside the specified range due to including delivery options. Many also report issues with excessive ads and irrelevant suggestions cluttering search results. Additional common complaints include poor app performance, recent updates making the interface harder to use, and filters being ignored or malfunctioning.
Summarized from 67 recent 1-3 star reviews. Read them before you renew.
Autotrader New & Used Cars cancellation: frequently asked questions
Does canceling Autotrader New & Used Cars stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Autotrader New & Used Cars will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Autotrader New & Used Cars?
Refunds are handled by Apple or Google, not by Autotrader New & Used Cars directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Autotrader New & Used Cars charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Autotrader New & Used Cars still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Autotrader New & Used Cars as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Autotrader New & Used Cars account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Autotrader New & Used Cars app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Autotrader New & Used Cars right after I cancel?
No. You keep full access to Autotrader New & Used Cars until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.