How to Cancel NeoTrack - School Bus Tracking and Get a Refund
NeoTrack - School Bus Tracking subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NeoTrack - School Bus Tracking billing.
Cancel NeoTrack - School Bus Tracking on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NeoTrack - School Bus Tracking in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NeoTrack - School Bus Tracking until the current billing period ends, then it will not renew.
Cancel NeoTrack - School Bus Tracking on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NeoTrack - School Bus Tracking from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NeoTrack - School Bus Tracking on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NeoTrack - School Bus Tracking
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NeoTrack - School Bus Tracking charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NeoTrack - School Bus Tracking purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NeoTrack - School Bus Tracking users report about billing
Users frequently complain about inaccurate and delayed GPS tracking, poor customer support, and app bugs that hinder functionality. Many report issues with login, profile updates, and the app freezing or not loading during peak times. The support team is often unresponsive across multiple channels, including WhatsApp and email.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
NeoTrack - School Bus Tracking cancellation: frequently asked questions
Does canceling NeoTrack - School Bus Tracking stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NeoTrack - School Bus Tracking will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NeoTrack - School Bus Tracking?
Refunds are handled by Apple or Google, not by NeoTrack - School Bus Tracking directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NeoTrack - School Bus Tracking charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NeoTrack - School Bus Tracking still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NeoTrack - School Bus Tracking as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NeoTrack - School Bus Tracking account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NeoTrack - School Bus Tracking app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NeoTrack - School Bus Tracking right after I cancel?
No. You keep full access to NeoTrack - School Bus Tracking until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.