How to Cancel Libby, the library app and Get a Refund
Libby, the library app subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Libby, the library app billing.
Cancel Libby, the library app on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Libby, the library app in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Libby, the library app until the current billing period ends, then it will not renew.
Cancel Libby, the library app on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Libby, the library app from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Libby, the library app on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Libby, the library app
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Libby, the library app charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Libby, the library app purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Libby, the library app users report about billing
Users frequently complain about limited book selections, especially in German, and poor audio quality for audiobooks. Many report technical issues like synchronization problems between devices, difficulty finding or connecting to their local libraries, and frustrating search functionality. Accessibility barriers, such as disabled screen readers and lack of text-to-speech, are also common concerns.
Summarized from 84 recent 1-3 star reviews. Read them before you renew.
Libby, the library app cancellation: frequently asked questions
Does canceling Libby, the library app stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Libby, the library app will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Libby, the library app?
Refunds are handled by Apple or Google, not by Libby, the library app directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Libby, the library app charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Libby, the library app still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Libby, the library app as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Libby, the library app account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Libby, the library app app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Libby, the library app right after I cancel?
No. You keep full access to Libby, the library app until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.