How to Cancel Доставка продуктов на дом and Get a Refund
Доставка продуктов на дом subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Доставка продуктов на дом billing.
Cancel Доставка продуктов на дом on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Доставка продуктов на дом in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Доставка продуктов на дом until the current billing period ends, then it will not renew.
Cancel Доставка продуктов на дом on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Доставка продуктов на дом from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Доставка продуктов на дом on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Доставка продуктов на дом
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Доставка продуктов на дом charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Доставка продуктов на дом purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Доставка продуктов на дом users report about billing
Users frequently report app crashes, especially after updates, making it impossible to place orders or view cart contents. Delivery service is widely criticized for extreme delays, missing items, and poor communication from the courier partner 'Купер'. Many complain about unresponsive customer support, unauthorized charges, and difficulty getting refunds for incorrect or spoiled items.
Summarized from 433 recent 1-3 star reviews. Read them before you renew.
Доставка продуктов на дом cancellation: frequently asked questions
Does canceling Доставка продуктов на дом stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Доставка продуктов на дом will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Доставка продуктов на дом?
Refunds are handled by Apple or Google, not by Доставка продуктов на дом directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Доставка продуктов на дом charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Доставка продуктов на дом still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Доставка продуктов на дом as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Доставка продуктов на дом account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Доставка продуктов на дом app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Доставка продуктов на дом right after I cancel?
No. You keep full access to Доставка продуктов на дом until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.