How to Cancel FAX: Faxen Senden & Empfangen and Get a Refund
FAX: Faxen Senden & Empfangen subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about FAX: Faxen Senden & Empfangen billing.
Cancel FAX: Faxen Senden & Empfangen on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find FAX: Faxen Senden & Empfangen in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to FAX: Faxen Senden & Empfangen until the current billing period ends, then it will not renew.
Cancel FAX: Faxen Senden & Empfangen on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select FAX: Faxen Senden & Empfangen from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling FAX: Faxen Senden & Empfangen on its own does not stop billing, you must cancel the subscription here.
How to get a refund for FAX: Faxen Senden & Empfangen
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the FAX: Faxen Senden & Empfangen charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the FAX: Faxen Senden & Empfangen purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What FAX: Faxen Senden & Empfangen users report about billing
Users complain about being required to pay for the app and then needing to purchase a subscription or additional credits to send faxes, which they find misleading and unfair. Many report technical issues, such as faxes not being sent despite payment, app crashes, or lost credits. The subscription model is criticized for being expensive and difficult to cancel, with some users feeling it's a scam.
Summarized from 160 recent 1-3 star reviews. Read them before you renew.
FAX: Faxen Senden & Empfangen cancellation: frequently asked questions
Does canceling FAX: Faxen Senden & Empfangen stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date FAX: Faxen Senden & Empfangen will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from FAX: Faxen Senden & Empfangen?
Refunds are handled by Apple or Google, not by FAX: Faxen Senden & Empfangen directly. On iPhone, go to reportaproblem.apple.com, sign in, find the FAX: Faxen Senden & Empfangen charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is FAX: Faxen Senden & Empfangen still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows FAX: Faxen Senden & Empfangen as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my FAX: Faxen Senden & Empfangen account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the FAX: Faxen Senden & Empfangen app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to FAX: Faxen Senden & Empfangen right after I cancel?
No. You keep full access to FAX: Faxen Senden & Empfangen until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.