How to Cancel DJI Go4 and Get a Refund
DJI Go4 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DJI Go4 billing.
Cancel DJI Go4 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DJI Go4 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DJI Go4 until the current billing period ends, then it will not renew.
Cancel DJI Go4 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DJI Go4 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DJI Go4 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DJI Go4
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DJI Go4 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DJI Go4 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DJI Go4 users report about billing
Users frequently report the DJI Go4 app crashing or disconnecting during use, especially on newer iOS devices like iPhone 15 and iPad mini 6. Many struggle with login issues, account creation problems, and unclear verification processes. Compatibility problems with specific drones and lack of updates are also common frustrations.
Summarized from 436 recent 1-3 star reviews. Read them before you renew.
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DJI Go4 cancellation: frequently asked questions
Does canceling DJI Go4 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DJI Go4 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DJI Go4?
Refunds are handled by Apple or Google, not by DJI Go4 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DJI Go4 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DJI Go4 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DJI Go4 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DJI Go4 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DJI Go4 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DJI Go4 right after I cancel?
No. You keep full access to DJI Go4 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.